Privacy Policy

At DermRx Labs, we respect your privacy and are dedicated to safeguarding your personal information. This policy outlines how we collect, use, and protect your data when you interact with our website or purchase our products.

What Information We Collect

To provide you with the best possible service, we collect the following information:

  • Personal Details: This includes your name, email address, phone number, and shipping address. These details allow us to identify and communicate with you effectively.
  • Order Information: Your payment details and purchase history are securely recorded to process transactions and keep track of your orders.
  • Browsing Data: We may gather information about how you interact with our website, such as the pages you visit and the actions you take. This helps us enhance our site’s performance and tailor it to your preferences.

We always prioritize using your information responsibly and only for purposes that benefit you as our valued customer.

Sharing Your Information

Your information is only shared with trusted service providers who help us deliver our products and services efficiently:

  • Payment Processors: To securely handle your transactions.
  • Delivery Partners: To ensure that your orders are delivered to your preferred address without delays.

We do not sell, rent, or share your personal information with any third parties for marketing or advertising purposes. 

Data Retention

At DermRx Labs, we retain your order details and related information for our records to assist with future orders, returns, or customer inquiries. If you prefer to have this information deleted, you can request it by contacting us.

Thank you for trusting us with your skincare journey.